Opta Chat AI SupportFind answers about Opta Chat AI or open a ticket to get direct assistance from our support team.
A quick guide to chat, NexaBot media, payments and account settings.
Write multiline prompts, switch models using the custom model menu, and manage saved conversations.
Generate video, images, music and speech directly from the chat composer.
Choose a payment method, complete checkout securely through Fiuu and review previous transactions.
Manage appearance, language, currency, profile information and account security.
Quick answers about Opta features and your account.
Opta Flash is designed for quick answers and everyday tasks. Opta Pro is available on supported plans and is better suited to tasks that need deeper reasoning or more detailed responses.
Press Enter to create a new line. Your message is sent only when you press the arrow button. On desktop, Cmd + Enter or Ctrl + Enter is also available as a send shortcut.
Open the custom model button in the header on desktop or inside the composer on mobile. The scrollable menu contains Opta Flash, Opta Pro and all NexaBot media modes.
Yes, when signed in. Conversations appear in Recents as soon as a request is accepted. Use the options button to pin or delete a conversation.
The conversation and generating message remain visible after refresh. Opta Chat resumes checking the job and adds the result to the same conversation when ready.
Your current plan, remaining AI Credits and expiry date appear in Account and on the Plans page.
Text to Video uses a prompt and ratio. Start Frame requires one image. Ingredients to Video requires one to three images. Reference Video requires one video and accepts one optional image. Image Generator uses an aspect ratio. Music uses a prompt. Text to Speech uses text and a voice.
Attached images and videos appear as previews with loading progress. Press × to remove a file before sending. Each file must be 20 MB or smaller.
Time depends on the mode. Reference and Ingredients Video can take several minutes. You may refresh or use another chat; the pending job stays in Recents and resumes automatically.
The plan includes 1,200 shared AI Credits for 30 days. Every successful video, image, music or speech generation uses one credit, and failed generations are refunded.
Checkout can offer DuitNow QR, online banking, credit or debit card and Touch ‘n Go eWallet, depending on channels enabled for the Fiuu merchant account.
After Fiuu returns a verified successful transaction, Opta Chat displays a Payment successful alert and activates the purchased plan.
Open Settings and select Payment. Choose a transaction to view its amount, status, method, reference, transaction ID and date.
Open your account settings and select Change password. A one-time verification code will be sent to your registered email address.
You can change appearance, language, currency, profile photo, name, email and password. Use the Payment tab for transaction history.
Confirm the email address, check inbox and spam, wait briefly, then request another code. Expired or invalid codes require a new request.
Open a ticket when the answers here do not solve your issue, especially for account, billing, quota or technical problems. Include the steps you took and any error message so our team can help faster.